Monday, January 18, 2010

The Secret to Outstanding Customer Service

It's funny that a lot of people just assume they should be treated well in any retail environment. That's true to an extent. Yes, sales associates in department stores or fast food restaurants should always deliver superior service. I think the rest of us don't do enough to help them give us even better service. What's the secret?

Smile! :)

That's right. Next time you step in line at the local taco joint or furniture store...smile at the person helping you. Be nice. Engage them in conversation (not too much, you chatterboxes out there. They still need to do their jobs!). You'll be amazed at how much more attentive most of them will be.

So let's make customer service a two-way street...and be nice to someone today!

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